What information we collect when you visit our website:
· Language version, IP address, and browser type may be automatically collected.
· The website browsing track, namely the address and path of the user's activities on the website, as well as the actions performed on the website.
· Date and time of the visit.
· Any referring sites or URLs that directed users to our site.
What information we collect if you offer it to us:
· Information provided by users when registering on Keychains.co, including login name, full name, email address and contact number. Each user can go to the personal center to edit personal information.
· Information provided by users during purchase, such as shipping address, billing address and the payment method.
· Information to voluntarily respond to surveys or participate in marketing programs or other promotions organized by us.
Use of Personal Information
We will not reveal your private information to the third party, we will not share, rent or sell your personal information, and your personal information is protected by us.
We collect the information mainly to improve our services, meet your requirements, and enhance your experience. Furthermore, we also use them to see how users interact with our services and products and which products users are interested in. The specific purpose of uses are as follows:
The creation, maintenance, and management of an account;
· To process users' inquiries and operations on this website;
· Customer service;
· Data analysis and statistics to improve the products, services, websites, or systems offered;
· Provide and display content specially selected based on user preferences and interests;
· Management and maintenance of the interactive contents and areas;
· Contacting you by email, online chat, or phone after receiving your inquiry, and following up on your inquiry;
· Notify website users of new goods and services;
· Marketing communications are used to advertise and promote Custompens.com products and services; If Custompens.com uses personal information for purposes other than those listed in this policy, the customer's consent will be sought first.
Protection of Personal Information
Custompens.com to the following guidelines in all information collection and information protection:
· We only provide information access to those employees who need to provide services to users.
· We will encrypt the personal information obtained and store it in a protected database to prevent unauthorized access.
Although we have tried all techniques and methods, Custompens.com cannot fully guarantee the absolute security of information because there is no perfect way to protect the information in electronic form in terms of storage, transmission, and processing. The user's account and information are password-protected, and the user is responsible for not revealing and protecting the security of his/her password.
Disclaimer – Links to Other Sites
Our website may provide links to other websites, but this is only for the convenience of our users, we are not responsible for the content of other websites and accept no responsibility for damage to their content, because this is not our website, and this privacy policy only covers our website be applicable. If you link to an unrelated site, you should abide by that website's privacy policy.
Revision
We may update this privacy policy at any time according to the continuous updating and changes of information, so users can check this privacy policy frequently to get the latest news.
Consent, Access, and Rights
We use cookies on our website to facilitate users' use of our website and to enhance our users' experience, so some cookies are essential and we cannot provide services without them.We operate on a voluntary basis. You can accept this privacy policy or turn off this privacy policy in your personal center, or you can contact our customer service team directly.
Contact Us
If you have any questions or suggestions about this Privacy Policy, please feel free to contact our Customer Service Team. Custompens.com will respond within a reasonable time frame.
Delays in Order Delivery
We will always give 100% to make sure we deliver in time for your event. Seller will NOT be responsible for delays caused by:
CUSTOMS – Our products are imported. Customs (the US and other countries) from time to time inspect international shipments at random. If your products are held for a customs inspection, we will not be responsible for any delays.
SHIPPING – Because our products are imported, we can not be held responsible for delays incurred AFTER we have given the products to our international shipping carrier. Weather, War, Changes in international shipping laws, and carrier delays can all cause your order to arrive late. Please give yourself enough time for production and shipping your product. Seller will not be responsible for carrier and shipping delays.
CHANGE and additions to your order – Seller will not be responsible for delays in production caused by the client making changes to the design, adding additional quantity, or requests for pre-production samples or ship date changes made after the order is in production.
Seller is ONLY responsible for delays resulting in late delivery to the shipping carrier.
Non-Waiver
Failure of the Seller to insist upon strict performance of the terms, conditions, and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions, or covenants hereof, which terms, conditions, and covenants shall continue to be in full force and effect.
No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.
Risk of Loss
All items purchased from our website are made in accordance with the shipment contract. The risk of loss and title for such items passes to you upon our delivery to the carrier.
Product Pricing and Description
List prices for products displayed on our website represent the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value of an item with similar characteristics offered elsewhere. List prices are a comparative price estimate and may or may not represent prevailing prices in each region on any given date. For some items offered in sets, the list price may represent the “open-stock” price, which is the sum of the manufacturer's estimated or recommended retail price for each item in the set. If one of our merchants offers an item for sale, the merchant may provide a list price.
We do not warrant that these product descriptions or other content on this site are accurate, complete, reliable, current, or error-free. If a non-custom product offered on our site is not as described, your sole remedy is to return it in unused condition.
Confidentiality
You agree not to disclose information you obtain from us and/or our customers, advertisers, and suppliers. All information submitted by end-user customers under the program is the proprietary information of Seller. Such customer information is confidential and shall not be disclosed. Publisher agrees not to reproduce, broadcast, sell, distribute or commercially exploit any such proprietary information in any way.
Governing Law
The terms shall be governed by and construed in accordance with the substantive laws of the United States, without regard to any principles of conflict of laws. Any dispute, controversy, or disagreement between the parties arising out of, in connection with, or in connection with the terms is hereby irrevocably submitted to the exclusive jurisdiction of the courts of the State of Illinois, to the exclusion of any other courts without affecting its conflicts of laws regulations or the state or country in which you actually reside.
The entire terms reached by the parties with respect to the subject of the terms is embodied in the terms, and any other terms related to the terms shall not be binding on either party.
None of your rights of any nature may be assigned or assigned to any person, and any such attempt may result in the termination of the terms, for which we shall have no liability. However, we may assign the terms to anyone at any time without notice.
If pursuant to any judicial judgment or decision, any provision of these terms and conditions is held to be invalid or unenforceable, then that provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these terms and conditions shall continue Valid and enforceable in accordance with its terms.